Terms and Conditions for S.T.Logic Private Lessons
Below you'll find our complete terms and conditions or download them here.These terms and conditions are separate from any other contract that you have entered into with either Gormley and Gormley trading as S.T. Logic and/or S.T.Logic Limited (each a "Firm" and together, the "Firms") for other products or services and is only relevant to the specific services described in Section 1 (the "Private Lessons") and Section 2 (the "Class Lessons", and together with Private Lessons, the "Lessons"). By submitting an order to the Firm, you (the "Customer") consent to the following:
1. Private Lessons Described
a. The Firm will either (i) send a tutor to an address (the "Tuition Address") that the Customer specifies, provided that Private Lessons are available at the Tuition Address, or (ii) arrange with the Customer for Private Lessons to take place at one of the premises used by the Firm from time to time for tuition ("Firm Premises"). After receiving the order in accordance with the provisions in Section 2, below, the Firm will confirm (i) that tuition is available at the specified Tuition Address, and/or (ii) the address or addresses of the Firm Premises at which Private Lessons are to take place .
b. The Customer hereby affirms that (i) he/she has the legal authority to host the Private Lessons at the Tuition Address, and invites a tutor from the Firm to the Tuition Address, and/or (ii) he/she gives permission to the Firm to tutor the Student at the Firm Premises, as the case may be.
c. Instructional materials provided by the Firm during the course of the contract period are included in the price of the Private Lessons, though the Firm retains its rights to all of its materials, as outlined in Section 4, below.
d. All Private Lessons will be delivered in increments of one hour; partially used hours may not be carried over into a future session, except in the circumstances outlined in Section 10c, below.
e. All Private Lessons will be delivered to a student (the "Student"), whom the Customer will specify before tuition begins.
2. Class Lessons Described
a. The Firm will provide Class Lessons to the Student either at Firm Premises or at another venue, details of which will be supplied to the Customer with these Terms and Conditions ("Tuition Premises").
b. The Customer understands and agrees that the Student shall be given Class Lessons as part of a small group of students and that Class Lessons are not individual Private Lessons.
c. The Customer hereby affirms that he/she gives permission to the Firm to tutor the Student at Firm Premises or Tuition Premises, as the case may be.
d. Instructional materials provided by the Firm during the course of the contract period are included in the price of the Class Lessons, though the Firm retains its rights to all of its materials, as outlined in Section 4, below.
e. All Class Lessons will be delivered in increments of one hour; partially used hours may not be carried over into a future session, except in the circumstances outlined in Section 10c, below.
f. All Class Lessons will be delivered to the Student, whom the Customer will specify before tuition begins.
3. Orders, Charges, and Payments
a. The Customer recognises and agrees that Private Lessons are subject to geographical restrictions and conditions, and final approval by the Firm.
b. In general, the Tuition Address will be at 2 Cromwell Place (3rd Floor), London SW7 2JE. Any other Tuition Address that is not at 2 Cromwell Place or another of the Firm's teaching centres will incur a travel charge. The Customer agrees to pay for the costs of travel and the time the tutor spends travelling from SW7 2JE to the specified Tuition Address and back again, which will be charged at the tutor's hourly rate. The Firm will base travel times on recommendations from Transport for London (www.tfl.gov.uk) and Googlemaps (www.maps.google.co.uk) rounded to the nearest 15 minutes. The Firm will disclose such fees to the Customer prior to beginning the Private Lessons, at which time the Customer may refuse to pay such fees, thereby cancelling the order.
c. The Firm reserves the right to decline to provide Private Lessons at any Tuition Address for any reason.
d. The Customer agrees to pay in full for the service(s) ordered, and to do so before the service(s) will be delivered by the Firm.
e. The Firm accepts payments as set out in any invoice sent to the Customer.
f. If the Customer wishes to pay by cheque, cheques drawn on insufficient funds will incur a £30 fee, immediately payable upon demand to the Firm by the Customer.
4. Duration of Contract
a. The contract between the Customer and the Firm will be effective from the earlier of (i) the date of this agreement, and (ii) the date of the first Lesson with the Student. In respect of Private Lessons only, the Firm will not collect any fees from the Customer before confirming that (i) Private Lessons are available at the Customer's specified Tuition Address, and/or (ii) the Customer has given his/her permission for Private Lessons to take place at Firm Premises. Once begun, the contract will remain in effect until it is terminated according to Section 8, below.
b. The contract shall be extended if the Customer purchases additional hours of Private Lessons from the Firm in accordance with these Terms and Conditions.
5. Copyright
a. The Customer affirms that he/she is purchasing tuition for the sole purpose of preparing for the exam and/or exams as agreed between the Customer and the Firm. The Customer recognises and agrees that all tuition materials, approaches, and information are the property of the Firm and may not be reproduced, photocopied, reused, or made available to others.
6. Enforcing these Terms and Conditions
a. The Customer shall pay all costs and expenses incurred by the Firm, including attorneys' fees, if the obligations or any part thereof are sought to be collected by or through an attorney at law, whether or not involving probate, appellate, administrative or bankruptcy proceedings. The Customer shall pay all costs and expenses of complying with these Terms and Conditions, including, but not limited to, remedying a violation of these Terms and Conditions by the Customer. The Firm reserves the right, without limitation, to sue for incidental, consequential and punitive damages, specific performance and injunctive relief, as well as any other right afforded by law or equity.
7. Guarantee
a. The Firm offers no guarantee regarding the Student's performance on the exam for which the Student prepared with the Firm. Any representation or warranty to the contrary, whether written or oral, is void and of no effect. The Firm accepts no liability for the Student's performance on the exam. No refunds will be given, regardless of the Student's exam score.
8. Your Personal Information and Privacy
a. The Firm shall comply with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable data protection legislation concerning the processing of the Customer's and/or Student's personal data.
b. The Customer consents that the Firm may use and/or disclose the Customer's personal data for any or all of the following purposes: taking and processing orders; responding to the Customer's correspondence and enquiries; delivering and/or enhancing the Firm's services; billing and accountancy; or as required by law. In the event that the Firm discloses personal data to a third party, the Firm shall grant to that third party authority solely to assist in and/or perform the purposes above, and not to disclose the personal data to any other party.
c. The Firm shall not sell the Customer's or the Student's personal data to any third parties.
d. If the Firm obtains the Customer's and/or the Student's consent (given by the Customer on behalf of the Student) in accordance with applicable data protection legislation, the Firm may use the Customer's and/or the Student's personal data for marketing purposes.
e. The Customer, and the Customer on behalf of the Student, agrees that the Firm may collect anonymous data via the website, including but not limited to the Customer's and/or the Student's IP address, browser type, and referring website urls. The Firm may use this anonymous data to obtain general statistics regarding the use of the website, but shall not connect the Customer's and/or the Student's anonymous data with his/her personal data.
f. The Customer, and the Customer on behalf of the Student, consents to the Firm's use of a service provider to collect and analyse anonymous data, including but not limited to the number of visitors to the site.
g. The Customer, and the Customer on behalf of the Student, recognises and agrees that cookies will be used on the website to keep track of the contents of the Customer's and/or the Student's shopping cart, to store delivery addresses if the address book is used, and to store Customer and/or Student details if the Customer and/or the Student on behalf of the Customer selects the 'Remember Me' Option. They are also used after the Customer and/or the Student on behalf of the Customer has logged on as part of that process. The Customer, and the Customer on behalf of the Student, may turn off cookies within his/her browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. Doing so, however, will make the Customer and/or the Student unable to place orders or benefit from the other features that use cookies.
h. When the Customer and/or the Student places an order or makes an enquiry by means of the website, the Firm will use online forms to collect the Customer's and/or the Student's personal data. The Customer, and the Customer on behalf of the Student, agrees that, if the Customer and/or the Student communicates with the Firm via e-mail or offline, the Firm may collect the personal data that the Customer and/or the Student provides by such means.
9. Termination of Contract
a. Subject to Condition 3b above, the contract will terminate when the Firm has delivered all of the Lesson hours purchased by the Customer.
b. The Firm may, without notice, refuse to deliver Lessons to anyone for any reason. If a contract already exists between the Firm and the Customer, a full refund of any unused hours that the Customer has purchased will be given, subject to any deductions the Firm may make in its sole discretion for unpaid tuition, fees, or expenses.
c. The Customer may terminate the contract by cancelling all remaining hours of undelivered tuition in accordance with Section 10d, below.
10. Complaints and Disputes
a. The Firm will make every reasonable effort to resolve any complaints or disputes between itself and the Customer. Complaints should be submitted in writing in accordance with the procedures outlined in Section 13d, below. Failure to follow these procedures shall be deemed a waiver by the Customer of all legal and equitable rights and remedies.
b. These terms and conditions shall be governed by and interpreted in accordance with English law, and the courts of England shall have sole jurisdiction to resolve any disputes between the Firm and the Customer if a satisfactory resolution cannot be reached otherwise.
11. Cancellation and Refund Policy
a. Once a Private Lesson appointment has been arranged with a tutor, the Customer and/or the Student on behalf of the Customer must provide the tutor with at least one full day's advance notice in order to cancel or alter the appointment in any way. No rescheduling or cancellation fees will result if notice is given to the tutor at least 24 hours in advance. Notice given less than 24 hours before the appointment will result in the loss of the scheduled hour(s) without refund.
b. If the Student is not present or is unreachable at the Tuition Address at the starting time of the Student's Private Lesson appointment, the tutor will wait for at least 15 minutes beyond the starting time of the appointment. Any such waiting time will be deducted from tuition received, and in any event shall not affect the scheduled termination time of the appointment. If the Student is still not present or is unreachable at the Tuition Address after this 15-minute waiting period, the Private Lesson will be deemed cancelled, and the Customer will lose the scheduled hour(s) without refund.
c. Once Class Lessons have been arranged with the Firm the Customer and/or the Student on behalf of the Customer must provide the Firm with more than 4 weeks notice in order to cancel the order for Class Lessons. The following refund scale will apply where 4 weeks notice or less is given. 4 weeks 75% refund, 3 weeks 50% refund, 2 weeks 25% refund, less than 2 weeks no refund.
d. If the tutor is not present at the Tuition Address at the starting time of the Private Lesson appointment, or needs to reschedule an appointment, the Customer will not lose the scheduled hour(s); the time lost due to the tutor's tardiness or absence will be delivered to the Customer, either by means of extending that Private Lesson beyond its originally scheduled end time, or by adding the lost time to another session.
e. If the tutor is not present at Firm Premises or Tuition Premises at the starting time of any Class Lesson, or needs to reschedule a Class Lesson, the Customer will not lose the scheduled hour(s); the time lost due to the tutor's tardiness or absence will be delivered to the Customer, either by means of extending that Class Lesson beyond its originally scheduled end time, or by adding the lost time to another session.
f. Should the Customer desire to cancel tuition hours that have been purchased but not scheduled with a tutor, the Customer must present his or her cancellation request in writing to the Firm via the procedure for giving notice outlined in Section 13d, below. A full refund of any undelivered tuition hours will be made, minus a £15 processing fee.
g. Cancellation and refund requests will be processed within 30 days of receipt by the Firm.
h. No refunds will be given for tuition already delivered.
12. Contacting Us
The Firm may be reached via email (info@stlogic.co.uk), telephone (0207 183 6185), or first-class post (S.T.Logic, 3rd Floor, 2 Cromwell Place, London SW7 2JE).
13. Changes to the Contract
a. Changes in this contract may only be made in writing by Robert Gormley of the Firm. The Firm agrees to provide 14 days' advance notice to the Customer of any changes, at which point the Customer may choose to terminate the contract according to the termination procedures outlined in Section 8, above. If the Customer does not terminate the contract before the changes take effect, the Customer agrees to be bound by the new terms and conditions.
14. Miscellaneous
a. This contract represents the entire understanding between the Firm and the Customer with regard to its subject matter and supersedes all oral agreements and representations made by either party.
b. Registering for and scheduling the exam is the sole responsibility of the Customer.
c. Lesson hours are not transferable to others.
d. Notices (if any) given under these Terms and Conditions will be delivered by hand, sent by first-class post, or sent by email from either party tothe address provided by the recipient party. Notice sent to the Firm shall be sent to the address provided in Section 11 ("Contacting Us"), above. Email will be considered delivered when it is sent; first-class post will be considered delivered three (3) business days after its postmark.
e. After one year from the date of payment, all discounts and fees paid to the Firm will become null and void. Prices are subject to change without notification.
If any part of these Terms and Conditions is unenforceable (including any provision in which the Firm limits its liability to the Customer) the enforceability of any other part of these conditions will not be affected.
Student's Name _____________________________________
I would like the Firm to discuss the Student's situation with other educational consultants. (Please circle)
YES NO
Please nominate any authorised educational consultants here
______________________________________________________________
I affirm that I have read and that I accept the above Terms and Conditions.
_________________________________ ________________________________________
Customer Signature Print Name in Block Capitals
Date ____________________________
____________________________________ Robert Gormley, for and on behalf of Gormley and Gormley
____________________________________ Robert Gormley, for and on behalf of S.T.Logic Limited
